Frequently Asked Questions
Q: What are your trade terms?
Price terms: FOB, CIF, EXW. Payment deadline: 30% deposit to be paid in advance, and the final payment to be settled before shipment.
Q: Could you please print our logo?
Yes, free printing.
Q: Can you help us arrange the shipment?
Yes, we have a professional sales and shipping team to provide the best and timely service through sea, air, or express delivery
Q: May I ask how many days the delivery time will take?
The production of regular models takes 20-30 days, which varies with the season.
Q: What relevant approval procedures need to be completed before procurement?
Outdoor venues usually need to be declared to the relevant local authorities first. If an indoor venue center is to be built after procurement, an architect must be commissioned to apply for a building permit; If the venue is used for public operations, it needs to be submitted to the safety committee for review to ensure compliance with relevant regulations for public passage buildings and avoid unauthorized construction affecting use.
Q: Is the daily maintenance after procurement complicated and does it incur high long-term costs?
Maintenance is not complicated, and long-term costs are controllable. Daily cleaning of glass walls only needs to be done monthly to maintain transparency; Check whether the steel structure bolts are loose every quarter; Check the illumination level every six months. The surface layer only needs to be cleaned and sanded regularly to avoid scratching with sharp objects. It also does not require a lot of manual maintenance under high-frequency use, which can save a lot of maintenance costs compared to traditional venues.
Q: How to allocate the budget for venue procurement and which links cannot be saved?
The budget prioritizes the core structure and safety materials, such as explosion-proof tempered glass, high-quality artificial grass surface layer, and rust proof steel structure, which are directly related to safety and service life and cannot be saved. It is recommended to reserve 10% -15% for transportation and installation costs to avoid potential hazards caused by poor construction techniques. Non core decoration expenses can be appropriately reduced, but the lighting system must meet the standards, otherwise it will affect the nighttime usage experience.
Q: What is the general warranty period for the venue, and what are the requirements for after-sales service?
The regular warranty can be agreed upon, with a 5-year warranty for the surface layer of the venue, an 8-year warranty for the fence system, and a 3-year warranty for the tennis net and lighting system. In terms of after-sales service, it is necessary to clarify the technical response within 24 hours and on-site service within 48 hours domestically; At least 2 free inspections per year during the warranty period, covering site leveling calibration, accessory fastening, etc; At the same time, it is required to provide lifelong technical support and cost price maintenance services after the warranty period expires.
Q: How to control the construction quality during procurement and avoid problems in the later stage?
Firstly, the thickness of the foundation concrete shall not be less than 12cm, and the strength shall not be less than C20; Secondly, during construction, avoid laying the surface layer in rainy and high humidity environments to prevent insufficient adhesion of materials; The third is to supervise key aspects throughout the process, such as chamfering glass edges and corners, and ensuring smooth and sharp metal welding points; The fourth is to provide complete construction records and acceptance materials after the agreed construction.
Q: Is buying a second-hand venue cost-effective? What should I pay attention to?
Most likely not cost-effective. The initial price of second-hand venues may seem low, but additional costs are high, such as expensive transportation and the surface layer of grass that is prone to wrinkling and cannot be reused after removal, requiring re procurement and installation; It may also incur costs such as dismantling old parts and waste disposal. In addition, there is no quality guarantee for second-hand sites, and there may be structural deformation, missing components, and other problems after dismantling and transportation. The subsequent maintenance costs may be close to or even exceed those of the new site.
Q: What are the key differences between outdoor and indoor venue procurement?
Outdoor venues should focus on selecting surface materials that are resistant to UV and aging, and must be designed with a quick drainage system to prevent water accumulation; Glass and metal structures require enhanced rust and corrosion prevention treatment. Indoor venues should ensure a ceiling height of at least 7 meters, and anti glare LED lighting fixtures should be selected with an illumination of over 300 Lux. At the same time, attention should be paid to ventilation in the venue to avoid the accumulation of material odors.
Q: What standards must the size and core material of the venue meet?
Must comply with the "T/WQTB 1002-2021 Requirements and Inspection Methods for the Use of Plate Tennis Sports Ground". The recommended inner diameter of the standard site is not less than 20m × 10m × 4m; 12mm blue high-quality artificial short grass is commonly used for the surface layer; Explosion proof tempered glass with a thickness of not less than 12mm shall be used for the fence, and spray coated steel pipes with a wall thickness of not less than 3mm shall be used for the columns. At the same time, a third-party inspection report with CMA or CNAS markings shall be required.
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Tianjin Juzhixin Sports Technology Co., Ltd is an innovative sports technology and import and export sales enterprise based in Tianjin and radiating its business worldwide. It is dedicated to empowering the development of the sports industry with technology
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